Position Summary
Northern Health values diversity within the workplace and our commitment of reaching a representative workforce. For this position, we also want to highlight First Nation, Inuit, Métis or Indigenous Ancestry is regarded as directly relevant to the skills and knowledge for this position. All candidates will be considered; however, preference will be given to Indigenous applicants. For this initiative candidates from this group who wish to qualify for preferential consideration are encouraged to self-identify.

Are you looking to highlight your knowledge, skills, and abilities in a new and dynamic environment? We currently have an opportunity for you to bring your excellent work ethic to Northern Health.

Under the general supervision of a senior position, the Indigenous Health Service Assistant (Indigenous Service Assistant) proactively engages with First Nations, Métis, and Inuit patients, families and visitors to support a culturally safe experience in the assigned facilities and/or programs. Key areas of focus include enabling access to the appropriate cultural and clinical support services; orientation and wayfinding for patients and families to the site and services; supporting admission and discharge processes; and supporting communication between the care team and the patient and family. The Indigenous Health Service Assistant works with the health care staff in the First Nations communities and Métis Chartered communities, including the Health Director, Community Health Representative, and other team members. The Indigenous Health Service Assistant develops an understanding of the culture and traditions of the First Nations and Métis communities using the facilities and services.

Shift Rotation/Hours of work: Monday to Friday, Days, 08:30 to 14:56

Qualfications
• Graduation from a recognized Social Services Worker certificate or an equivalent combination of education, training and experience.
• Knowledge and appreciation of the unique history, cultures, and rights of First Nations, Metis and Inuit Peoples in Canada is required.
• Lived experience with Indigenous, Metis and Inuit populations and demonstrated extensive knowledge of First Nations, Metis and Inuit health care needs, services, and issues as well as knowledge of culture, protocols, traditions, and ideology of Indigenous people and organizations in northern British Columbia is an asset.
• Preference will be given to First Nations, Metis and Inuit candidates.

Skills and Abilities:
• Ability to communicate effectively both verbally and in writing, with Indigenous patients, families, care providers, administrative staff, and volunteers.
• Ability to deal with others effectively, in the context of patient centred, culturally safe and trauma-informed care.
• Knowledge of Indigenous culture & traditions and receptivity to continuous learning specific to the Indigenous communities to be served by this position.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.

Where you will be working:
Facility:
Additional details about this facility's programs and care environment can be found through Haida Gwaii Hospital and Health Centre - Xaayda Gwaay Ngaaysdll Naay

Community:
Information about living, working, and thriving in the area is available through Daajing Giids

More about Northern Health
Northern Health covers nearly 600,000 square kilometers, delivering health services to more than two dozen communities and 55 First Nations communities across the region. We provide both hospital and community-based care to a population of approximately 300,000 people. With a team of over 12,000 staff and physicians, we are committed to offering high quality, person centered care in collaboration with communities and partner organizations throughout Northern BC.

What Northern Health Has to Offer You!
Joining Northern Health means becoming part of a supportive team that values your growth and well-being. Here's what we provide:
• Comprehensive benefits including extended health, dental, and a municipal pension plan for part-time and full-time employees. Casual employees have option of paying for benefits.
• Four weeks of vacation after one year of continuous service.
• Financial support for moving expenses for eligible positions.
• Employee referral program with attractive incentives.
• Employer-paid training and leadership development opportunities.
• Access to spectacular outdoor activities and enjoy the shortest commutes in BC.
• Loan Forgiveness Programs offered through Federal and Provincial Government for eligible professions.

Important Application Information
Please ensure you upload the following documents as part of your application:
• Registration number (if you belong to a regulated profession).
• Supporting documents for education and qualifications, such as:
• Program certificates or diplomas.
• High school, college, or university transcripts.
• Cover letter and resume (recommended).

International Applicants
Before applying, please review the steps outlined on our Northern Health Careers page: Information for international applicants