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Sr. Product Manager - Technical, AWS Payments

Full Time
7 days ago
Job summary
Want to help provide access to AWS for our global customer base? AWS Payments owns global customer financial experiences and payments management tools for one of the world's largest commerce platforms. Our services enable customers to add payment methods and set payment preferences, connect with payments partners around the globe, generate and send financial documents to customers, collect payments, and account for revenue. We process millions of invoices and financial documents every month representing billions of dollars of IT usage and spend. Intuitive customer experiences, data accuracy, and service availability are critical to our business.
We are looking for a Senior Product Manager - Technical to join our team in Vancouver or Seattle. This role requires ownership, customer obsession, and an ability to deliver results. We are looking to expand global payment acceptance and are looking for a product lead who can research customer needs and behavior, define a clear multi-year strategy, and drive that vision to launch. The role is inherently cross-functional: you will work closely with external partners, UX design, Legal, and AWS engineering to deliver products that enhance customer access to AWS through payments.

The key responsibilities for this position are to:
§ Drive payment acceptance across AWS geographies
§ Develop detailed, crisp business requirements and user stories§ Support AWS payments and data compliance programs
§ Work closely with engineering and partner teams to deliver platform improvements that accelerate payments launches
§ Work closely with stakeholder teams in Accounting, Fintech, and Amazon Consumer Payments to align on priorities and maintain momentum for projects
§ Proactively identify and resolve strategic issues that may impair the team's ability to meet strategic, financial, and technical goals

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced life-both in and outside of work.

We have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, job level etc. Your manager can also help you find a mentor or two, because two is better than one. In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Learn more about Amazon on our Day 1 Blog:


  • Experience with end to end product delivery
  • 5+ years of experience in product or program management, product marketing, business development or technology
  • Experience with feature delivery and tradeoffs of a product
  • Bachelor's Degree
  • Experience contributing to engineering discussions around technology decisions and strategy related to a product
  • Experience overseeing roadmap strategy and definition



  • MBA and/or Master's degree in a Computer Science related discipline
  • Experience in payments, banking, financial services a plus
  • Ability to work in a fast-paced and agile development environment
  • Past success in shaping customer experiences with an focus on ease-of-use
  • Demonstrated ability to independently solve ambiguous problems
  • Demonstrated ability to achieve program success through influence and partnership
  • Experience in product, program, and/or project management in leading cross-functional teams in delivery of major new products or services

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.
Software and Programming Management and Executive