Service Advisor - Oakridge Park

Posted 2 days ago

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Job Details

Full Time

Location

Canada

Job Description

THE TEAM
The mission of the Service Department is to deliver highly elevated service to support loyal, enduring relationships with the client.

THE OPPORTUNITY
Aritzia is growing, and our Service team in Retail is growing with it. This is a unique opportunity to be part of the team responsible for successfully delivering elevated, Everyday Luxury service to each of our clients to build loyal and enduring client relationships. As the Service Advisor, you will process transactions, support with the management of client services, and uphold exceptional organization at the service counter to create memorable moments for clients in the most important area of the store. And, with the skills you gain in this role, the opportunities are endless - from a rewarding career in Retail to continued growth and development with Aritzia.

THE ROLE

As the Service Advisor, you will:

Deliver extraordinary experiences and make meaningful, memorable moments at the service counter
Accurately and efficiently process transactions while preserving a world-class client experience
Accurately and efficiently manage the end-to-end process of services, supporting with notifying clients of their incoming services, consistently auditing services, and proactively resolving opportunities to mitigate impacts to the client experience
Support service counter operations, including managing the line up to ensure clients are serviced as quickly as possible, preparing product for transactions, packaging client purchases, and returning product to the sales floor

THE QUALIFICATIONS

The Service Advisor has:

Proven skills, education, and/or applicable certifications (previous experience operating a point-of-sale system is an asset)
A commitment to learn and apply Aritzia's Values, Business and People Leadership principles
The ability to collaborate fluently with cross-functional partners
A commitment to quality and investing in results that add value to the business

THE PERKS

Some of the industry-leading benefits you will receive working at Aritzia:

Competitive Pay Package - We're committed to competitive pay and performance- based pay increases
- Base wage range: $20.00 - $30.00 CAD/hour

Product Discount - Our famous product discount, online and in store
Aspirational Workspace - Every detail is considered to connect to the energy of the culture

Set your Schedule - We strive to align with your availability and preferred working hours (some restrictions apply).
Career Progression - We foster growth. Our boutiques are the best place to start your career with Aritzia. Enjoy personalized career development and be first in line for opportunities in our other workplaces, including roles at our Support Office.

ARITZIA

Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

About Aritzia

Aritzia is an innovative design house and fashion boutique. We conceive, create and retail fashion brands with a depth of design and quality that no one can match at our competitive price point. Each of our exclusive brands is treated as an independent label with its own vision, team and aesthetic point of view. As a group, they are united by an unwavering commitment to superior fabrics, meticulous construction and relevant, effortless design. Founded by Brian Hill in 1984, Aritzia now has 80 locations in select cities across North America, including Vancouver, Toronto, Montreal, New York, San Francisco, Boston and Chicago. We pride ourselves on creating immersive shopping destinations, selecting each location with care and designing each space individually. Both in our stores and on Aritzia.com, our focus is on delivering truly world-class, memorable customer experiences. Aritzia est une boutique de vêtements et une maison de mode d’avant-garde. Notre mission : concevoir, créer et faire la vente au détail de marques d’articles de mode dont la conception et la qualité ne peuvent être égalées à prix comparable. Chacune de nos marques exclusives est une entité individuelle possédant sa vision, son équipe et son point de vue créatif. Elles sont unies par un engagement indéfectible pour les tissus de qualité supérieure, une confection méticuleuse et des styles modernes à la portée de tous. Fondée par Brian Hill en 1984, Aritzia compte maintenant 80 boutiques dans plusieurs grandes villes d’Amérique du Nord, dont Vancouver, Toronto, Montréal, New York, San Francisco, Boston et Chicago. Nous sommes fiers d’offrir des expériences de magasinage immersives. C’est pourquoi nous choisissons chaque emplacement avec soin et concevons chaque espace individuellement. En boutique comme sur le site aritzia.com, notre objectif est d’offrir une expérience d’achat exceptionnelle de calibre mondial.