Customer Service_Work From Home

• Answer phones and emails.
• Provide retail sales customer service to the clientele in-store.
• Fax and digitize files.
• Work closely with busy service technicians and sales consultants to oversee the client order administration.
• Process payment, manage bank deposits, billing & payments as needed.
• Coordinate equipment rentals and sales.
• Deliver excellent customer service when handling the communication (in-person, telephone, email) between clients, therapists, and funders.

Make a difference. You will work behind the scenes to ensure accurate information is presented to our guests. You will:

• Keep client, rental, and inventory information up to date using our Navision software.
• Follow up with clients to confirm all paperwork, such as rental agreements, quotes, and client registration is complete and accurate.
• Coordinate the pickup and delivery of all rental or custom equipment for our clients as well as any other administrative assigned tasks.

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