Co-op Student, Health Care Operations

Overview

The Health Care Operations department of WorkSafeBC is looking for a Co-op Student, Health Care Operations to join our team to assist in the processing of accounts for all health care related expenses associated with claims.

If you are interested in applying your talents and knowledge and gaining valuable experience to support worker health and safety, we want to hear from you. This is an eight-month temporary opportunity start in September 2025.

How you'll make a difference: You'll apply what you've learned in your post-secondary program to benefit workers and employers across B.C.

Where you'll work

At WorkSafeBC, we offer a hybrid work model that combines working remotely, and in our offices based on the operational needs of the position.

What you'll do

On Day 1 in this role, you will get a chance to meet your manager and get acquainted with your team. You will spend time setting up administrative and technological essentials, and completing onboarding tasks, including security and payroll setup.

During your first week you will engage in a comprehensive onboarding program designed to equip you for success. You will be partnering and meeting with your manager to discuss your goals and align them with the team's vision. Additionally, you will learn how our department contributes to the overall business strategy and supports the organization's mandate. You will also work through the onboarding program alongside your supervisor for added guidance and support.

This role is ideal for an individual who is eager to step beyond their comfort zone. We are looking for someone with a detective mindset, strong motivation, and a passion for innovation. The right candidate will possess analytical and critical thinking skills, enabling them to propose ideas that enhance various processes and initiatives, as well as to explore new approaches to work within the department.

• Assist in processing health care accounts for services and goods provided to injured workers in accordance with the Workers Compensation Act and WorkSafeBC policies.
• Determine the validity of health care related charges via validation queues.
• Streamline workflow processes by gathering data, testing and validating current practices.
• Prepare and send a variety of correspondence to claimants and other related parties when health care benefits are adjudicated.
• Assist in identifying and correcting accounts incorrectly billed; calculate and process credits on accounts incorrectly paid.

Is this a good fit for you?

We're looking for people who can:

• Use strong analytical skills to review data and information.
• Demonstrate a high level of quality and accuracy.
• Communicate both in writing and verbally, to professionally interact with WorkSafeBC claimants, staff and health care providers.
• Demonstrate self-motivation and an ability to work with limited supervision.

Learn more: Hear from past co-op students on what it's like to work here.

Your background and experience

• Enrolled in an undergraduate program at a post-secondary institution
• Strong proficiency with Microsoft Office software suite (Excel, Word).
• Analytical skills are an asset.
• Previous co-op or relevant work experience in an office environment preferred.
• Some low-level coding experience/interest is an asset

We'll consider equivalent combinations of education and experience.

Important to know

Before we can finalize any offer of employment, you must:

• Confirm you're legally entitled to work in Canada
• Confirm you're a registered student at a post-secondary institution and is participating in a work integrated learning program

Who we are

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We're honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

What's it like to work at WorkSafeBC?

It's challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflect the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Learn more: Discover who we are .

Our benefits

As a member of our team, you'll have access to services and benefits that help you get the most out of work - and life. Along with a competitive salary, your total compensation package includes:

• 4% in lieu of benefits
• 4% in lieu of vacation

Learn more: Find out what we offer .

Salary: $23.05/hourly

Want to apply?

• A cover letter, resume and transcript are required. Your cover letter should state your availability (four or eight months).
• Submit all documents in one file (either Word or PDF files).
• Applications are welcomed immediately; however, must be received no later than 4:30 p.m. PST on the closing date.

We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.