Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Technology Solutions

Pay Details:
-

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

Business Systems Analysis at TD connects business strategy with technology delivery. The team partners across business, technology, and corporate functions to support critical initiatives, enable secure operations, build new capabilities, and improve experiences for customers and colleagues.

Role Summary

The Business Systems Analyst will help connect business objectives with technology solutions by gathering requirements, analyzing processes, supporting solution design, and enabling delivery teams to create secure, scalable, and customer-focused outcomes. This role is suited for a collaborative problem solver with strong analytical, communication, and stakeholder engagement skills.

Job Details

As a Business Systems Analyst, you will translate business needs into clear, actionable requirements and partner with teams to deliver solutions that create value for customers, colleagues, and stakeholders.

This role is ideal for someone who enjoys solving complex problems, building strong relationships, simplifying information, and supporting disciplined delivery aligned with TD standards.

Key Responsibilities

In this role, you will:

• Requirements Elicitation and Management: Plan, elicit, analyze, document, and communicate functional and non-functional requirements with pod members and business stakeholders. Maintain clear, current, and audit-ready documentation aligned to DEF and TD BDD standards.
• Business Process Analysis: Assess current processes, understand business needs, identify opportunities for improvement, and recommend future-state enhancements aligned with business goals and TD standards.
• Solution Design: Translate requirements into system specifications and partner with technology teams to support design, build, testing, and traceability to business needs.
• Testing and Deployment Support: Support testing and implementation activities to help ensure outcomes align with requirements and business expectations.
• Stakeholder Communication: Act as a liaison between business and technology partners, clarify requirements, resolve questions, and support shared understanding of business and technical solutions.
• Continuous Improvement: Build knowledge of TD services, applications, business domains, tools, and delivery practices, and apply insights to support effective solution delivery.

What You Bring

• Education: Undergraduate degree in a related field and/or relevant certifications are an asset.
• Experience: 2 to 5 years of experience in business analysis, systems analysis, or a related corporate role.
• Agile Delivery Knowledge: Knowledge of SAFe Agile methodology, delivery practices, policies, and procedures.
• Technical Proficiency: Understanding of SDLC, business systems integration, process modeling, data analysis, reporting, and tools such as Microsoft Office, Confluence, and Jira.

• Analytical Skills: Strong critical thinking, problem-solving, and analytical skills, with the ability to develop practical recommendations and manage information accurately.
• Communication Skills: Strong written and verbal communication skills, with the ability to tailor information for technical and non-technical audiences.
• Collaboration Skills: Strong relationship-building skills and the ability to work effectively with cross-functional teams and stakeholders at different levels.
• Adaptability: Flexible and adaptable, with the ability to manage changing priorities and work independently in a fast-paced environment.

#li-tech

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet