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Account Manager (GPS), Large Priority Accounts

Full Time
3 days ago
Job Type:Permanent
Reference code:107169
Primary Location:Multiple Locations, Canada
All Available Locations:Victoria; Toronto

Our Purpose
At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.
By living our Purpose, we will make an impact that matters.
Have many careers in one Firm.
Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
Build a network of colleagues for life

Are you looking for an opportunity to work with the Client Account Management group within the Deloitte Priority Account team? Read more below!

What will your typical day look like?

Every day will not be the same, but you can expect to be a:
• Relationship connector: experienced in relationship strategy and building to increases account penetration that leads to increased revenue opportunities with new and existing clients
• Team champion: be a trusted advisor to the Lead Client Service Partner (LCSP) and account leadership team; influence and lead cross-functional teams on your account(s); and be a leader and active contributor within the Client Account Management team
• Opportunity enabler: Assist with identifying, qualifying, pursuing and closing opportunities, and developing strategic and tactical plans to generate revenue while enabling the appropriate support team to execute
• Gatekeeper: protect the Deloitte brand by ensuring quality and risk management standards are in place and executed
• Performance manager: drive client centric sales and operational disciplines with Deloitte business and industry teams while holding a broad level of understanding of the client(s) in the selected portfolio
• Account connector: develop a network within the Deloitte ecosystem and build a positive experience for practitioners from account onboarding to offboarding
• Deliver differentiated client experiences: project manage initiatives by using the breadth of the global clients & industries assets (e.g. events, publications, workshops/labs, high profile speakers, etc.)

About the team

Join a group of high-performing, dynamic, driven and fun individuals working together to bring best practices and innovative ideas from around the world to our clients. We connect regionally and nationally to share experiences and ideas which have proven to help address our client's top priorities and getting to the heart of business issues. Our CAMmunity is passionate about helping each other, driving results, being the experts and voice of our clients, and developing a functional knowledge of our sectors and industries.

Enough about us, let's talk about you

You are someone with:
• Bachelor's degree and 5 to 7+ years' professional services experience as an account relationship and/or business development manager with strong marketing, sales and pursuit management
• Project management experience, facilitation skills and serving Government and Public Sector clients are assets
• Proven experience working towards becoming a trusted advisor to senior leaders through experience in internal / external relationship building to increase account penetration leading to increased revenue opportunities
• Success in playing a leading role within an account team framework and the ability to influence cross-functional teams (i.e. working effectively and teaming with Lead Client Service Partners, Service Line/Industry leaders, practitioners and other business development professionals)
• Poised, executive presence, business acumen and high articulacy
• An intermediate background and experience in public communications (written and verbal), project / program management, financial reporting, business marketing acumen, and supporting technology (e.g. Microsoft suite, collaboration tools, CRM)

Our shared values
While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm.
They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte.
Every day, we live our Purpose through the following five shared values:
  • Lead the way: Deloitte is not only leading the profession, but reinventing it for the future. We're also committed to creating opportunity and leading the way to a more sustainable world.
  • Serve with integrity: Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility.
  • Take care of each other: We look out for one another and prioritize respect, fairness, development, and well-being.
  • Foster inclusion: We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions.
  • Collaborate for measurable impact: We approach our work with a collaborative mindset, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact.

The next step is yours

Sound like The One Firm. For You?

At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative .
We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We'd love to hear from you!
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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